Problematic

Sunday evening, we left home for Pavilion to shop for camera and handphone, for me and my sis respectively.

I had finally chosen Canon D. Ixus 210 touch screen camera, this will be my first personally-owned camera. Meanwhile, my dad and sis went to the S.E phone store to purchase her chosen phone, Elm. Amazingly, my sister found several pictures of others on vacation in the new memory card, which they took out in front of us from the package. Weird. We complained and they reissue us a new memory card.

Then, my sister found again another big problem - the phone was being used, not for testing solely. There is about 100 or more unknown contact in the phone memory. We were being cheated as we are suppose to get a new phone, even the sticker on the box stated " Avoid if seal is broken". How can this problem arise? Unfortunately, we have reach home. So, we decided to visit the store again tomorow to ask for refund as we do not trust the store anymore.

The supervisor, a chinese claimed that they have investigated out the problem, the cause is a newly-employed staff whom is caught from CCTV, that she actually took out the phone from the bottom of the box and use it. We do not know much in details, as well as what action was taken against her. But we are very much dissapointed, who will expect a authorised store in Pavilion to become such an unreliable source of goods?

Eeventually, we bought the phone from KLCC S.E store, which is the authorised service centre, and not dealer shop. We even got a cheaper offer ! The phone-buying issue settled, but we hope that S.E or the dealer will take note of the problem and be more alert.